Effective: May 9, 2026
This Privacy Policy explains how Vertascend ("we," "us," "our") collects, uses, and shares information in connection with CoachChrissy.Club and related products and services.
1. Information We Collect
We collect:
Contact information — name, email address, and any other details you provide when creating an account or making a purchase.
Account information — login credentials, account preferences, and subscription status.
Business profile information — information you submit to use the services, including business name, address, website, and other publicly listed business details.
Payment information — handled by our third-party payment providers. We do not store full payment card numbers.
Usage information — basic technical and usage data, including IP address, browser type, device type, pages viewed, and timestamps.
2. How We Use Information
We use the information we collect to:
Deliver the products and services you have purchased.
Process payments and manage subscriptions.
Communicate with you about your account, services, support requests, and updates.
Improve our products and develop new ones.
Comply with legal obligations and enforce our Terms.
3. How We Share Information
We share information only with:
Service providers — third parties that help us deliver the services, including hosting, email delivery, payment processing, customer support, and AI processing necessary to generate analysis and outputs. These providers are bound to handle information consistently with this Privacy Policy.
Legal compliance — when required by law, regulation, court order, or to protect our rights and the rights of others.
Business transfers — in the event of a merger, acquisition, or sale of all or part of our business.
We do not sell your personal information.
4. Cookies and Tracking
We may use cookies and similar technologies to operate the services, remember your preferences, and understand how the services are used. You can control cookies through your browser settings. Disabling cookies may affect functionality.
5. Data Retention and Deletion
We retain information for as long as your account is active or as needed to deliver the services.
When you cancel a subscription, your account is closed at the end of the current billing period and all data associated with your account — including audit history, saved businesses, documents, and other records — is permanently deleted.
We may retain certain information after deletion as required by law (for example, payment and tax records).
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Request correction of inaccurate information.
Request deletion of your account and associated personal information.
Opt out of marketing communications using the unsubscribe link in any email.
To exercise these rights, email [email protected].
7. California Residents (CCPA)
If you reside in California, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information we collect, the right to delete it, and the right to opt out of any sale of personal information. We do not sell personal information. To exercise your CCPA rights, email [email protected].
8. EU and UK Residents (GDPR)
If you reside in the European Union or United Kingdom, you have rights under GDPR including access, rectification, erasure, restriction of processing, data portability, and objection. The legal bases for our processing are typically performance of a contract (delivering the services you purchased), legitimate interest (improving the services), and consent (for marketing communications, where required). To exercise your GDPR rights, email [email protected].
9. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us at [email protected] and we will delete it.
10. Security
We use reasonable technical and organizational measures to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email or through the services. Your continued use after changes take effect constitutes acceptance of the updated policy.
12. Contact
Privacy questions or requests? Email [email protected]: May 9, 2026
This Privacy Policy explains how Vertascend ("we," "us," "our") collects, uses, and shares information in connection with CoachChrissy.Club and related products and services.